FAQ
Frequently Asked Questions
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PRODUCT QUESTIONS
Q: What exactly do I get after purchase?
A: You get a professionally designed PDF
with 50 ready-to-use ChatGPT prompts
organized into 4 categories. Download link
is sent to your email instantly.
Q: What format is the file?
A: All products are PDF files. Compatible
with all devices — phone, tablet, laptop.
Q: Which AI tool do I need?
A: All prompts work with the FREE version
of ChatGPT at chat.openai.com. No paid
subscription required.
Q: Are these prompts tested?
A: Yes. Every prompt is tested and proven
to work before being added to our packs.
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PAYMENT QUESTIONS
Q: What payment methods are accepted?
A: We accept all UPI, credit cards, debit
cards, and net banking via Razorpay. 100%
secure checkout.
Q: Is my payment information safe?
A: Yes. All payments are processed by
Razorpay — India's most trusted payment
gateway. We never store your card details.
Q: Will I get a receipt?
A: Yes. You will receive an order
confirmation email with receipt immediately
after purchase.
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DOWNLOAD QUESTIONS
Q: How do I receive my PDF?
A: Immediately after payment you will get
an email with your download link. Check
your spam folder if you don't see it
within 5 minutes.
Q: How many times can I download?
A: You can download your PDF up to 3 times
within 7 days of purchase. Save it to your
device after downloading.
Q: I didn't receive my download link. Help?
A: Email us at support@prompty.online with
your order number. We will resend it
within 1 hour.
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USAGE QUESTIONS
Q: Can I share this PDF with friends?
A: No. Each purchase is licensed for
personal use only. Sharing, redistribution
or resale is strictly prohibited.
Q: Can I use these prompts for my business?
A: Yes — you can use the prompts for your
own business work. You cannot resell or
redistribute the PDF itself.
Q: Do the prompts get updated?
A: Yes! We regularly update our packs with
new and better prompts. Existing customers
receive updates for free.
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REFUND QUESTIONS
Q: Can I get a refund?
A: Due to the instant digital download
nature of our products, we do not offer
refunds once the file has been downloaded.
If you have a technical issue, email
support@prompty.online and we will resolve
it immediately.
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Still have questions?
Email: support@prompty.online
We reply within 24 hours — every day.